Terms & Conditions

Product Liability

ProNorthParts shall not be liable for any damages, injury, or death that results from faulty installation or the failure of a part. Installation of any product is highly recommended to be performed by a trained professional. All parts must be inspected and checked over by a trained professional prior to installation. Proper fitment of a part purchased from ProNorthParts is the consumer's responsibility. By installing any part you are assuming all possible risks including but not limited to; injury, death, damage to machine, poor machine performance, and any resulting consequence from the previously mentioned. If you are unable to comply with these terms please refrain from placing an order from ProNorthParts. Motorsports are dangerous and machine condition and performance needs to be taken very seriously. We do not offer a warranty of any kind due to the fact that we are not a manufacturer. After receiving your order, please Contact Us immediately if you or your mechanic notices any unexpected damage or improper fitment and we will assist you in correcting the issue. Please note we do not warranty or guarantee the condition of any of the following parts unless specifically stated due to there high wear and disposable nature - All bearings, brake pads, seals, gaskets, o-rings, tyres and tyre tubes. We recommend inspecting and replacing these parts before use with new parts if necessary to ensure the best performance and safety.

The entire content included on this site including but not limited to photographs, text, code or graphics are the property of ProNorthParts. Use including but not limited to the reproduction, distribution, display or transmission of the content of this site is strictly prohibited, unless specifically authorised by ProNorthParts in writing.

Typographical Errors

In the event that ProNorthParts product is mistakenly listed at an incorrect price, ProNorthParts reserves the right to refuse or cancel any orders placed for product listed at the incorrect price. ProNorthParts reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, ProNorthParts shall issue a credit to your credit card account in the amount of the incorrect price.

Use of Site

Harassment in any manner or form on the site, including via e-mail, chat, or by use of obscene or abusive language, is strictly forbidden. Impersonation of others, including a ProNorthParts or other licensed employee, host, or representative, as well as other members or visitors on the site is prohibited. You may not upload to, distribute, or otherwise publish through the site any content which is libellous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable which may constitute or encourage a criminal offence, violate the rights of any party or which may otherwise give rise to liability or violate any law.

Currency Converter Accuracy

Use of our inbuilt currency converter will convert the products NZD price to the selected currency, these conversion rates are dynamic and update every 4 hours. We provide the currency converter strictly as a guide only and all orders are transacted in New Zealand Dollars. If you are unsure or are not happy with an amount of variation in pricing due to currency movements please restrain from using the currency converter and only view prices in New Zealand Dollars.

Returns Policy

We accept returns in accordance with the Consumer Guarantees Act 1993.

All returns are at the discretion of ProNorthParts. Due to the nature of the products we sell, we are unable to offer a warranty. All products are in used condition unless stated otherwise. Returns must be returned in the same condition you received it. The returned item will be assessed and you will be notified of the approval or rejection of your refund.

Change of mind / customer fault returns may be accepted at the discretion of ProNorthParts, this will be assessed on a case by case basis.

A restocking fee or order cancellation fee will apply.

Please note we do not accept returns on the following:

If the customer has tampered with the part.
If the part has been modified in anyway by the customer.
If the part has been damaged by the customer.
If the part has been installed and used.
Electrical items which have the ability to be damaged by a customers faulty electrical system.
Disposable & high wear parts, more details in the paragraph below.

Please note we do not warranty or guarantee the condition of any of the following parts unless specifically stated due to there high wear and disposable nature - All bearings, brake pads, seals, gaskets, o-rings, tyres and tyre tubes. We recommend inspecting and replacing these parts before use with new parts if necessary to ensure the best performance and safety.

The part must be returned in the same condition as it was received.

Please email us if you have any questions or need more information about our returns policy.

If you would like to submit a refund request please Contact Us within 30 days of the purchase date.

We accept returns in accordance with the Consumer Guarantees Act 1993.

Shipping Policy

While we handle shipping logistics seamlessly, please note that import duties, taxes, or fees are the responsibility of the importer, buyer (receiver).

For compliance with international regulations, certain items cannot be shipped overseas. These include:

Shock absorbers
Items containing oil or fluids
Complete engines

Rest assured, at ProNorthParts, we're dedicated to ensuring your parts reach you smoothly.