Australia Post International Courier (Australia only): Enjoy an economical tracked courier service with delivery typically within 5 - 10 days to most Australian addresses.

Understanding Shipping Rates and Customs:

During checkout, shipping costs are dynamically calculated based on your order's weight and destination. While we handle shipping logistics seamlessly, please note that import duties, taxes, or fees are the responsibility of the buyer (receiver).

Navigating International Shipping Restrictions:

For compliance with international regulations, certain items cannot be shipped overseas. These include:

Shock absorbers
Items containing oil or fluids
Complete engines

Rest assured, at ProNorthParts, we're dedicated to ensuring your parts reach you smoothly.

We also understand fast delivery is very important so we ensure your parts are sent same day on orders placed before 2PM NZST weekdays.

All international orders may be subject to import duties, taxes, and customs clearance fees levied by your local government. These charges are not included in your order total and are the sole responsibility of the recipient.

By placing an international order, you agree that ProNorthParts is not responsible for any such fees. It is your responsibility to ensure that payment is made to your local customs authorities in a timely manner.

If you choose not to pay the applicable customs charges and your order is held, returned, or destroyed as a result, the following terms apply:

Return to Sender: If the package is returned to us due to unpaid customs duties, you will be liable for:

All return shipping fees
The original shipping fees to your destination country.
A restocking or cancellation fee of up to 15% of the order total

Abandonment or Destruction: If the package is abandoned, destroyed, or otherwise rendered undeliverable due to refusal to pay customs charges:

No refund will be issued
You remain liable for the full order value

We fulfill our obligations by shipping your order as requested. It is the customer’s responsibility to ensure that all import requirements are met in their country.